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We were just at Peppertree resort a day ago!On the phone a sales rep told my husband that we would receive a $100 gift certificate for dining (a lie!) they are discount coupons you could of order over the Internet for $2!

secondly, we were told that we would get an ocean view! There are no freaking ocean views there are 2 row of vacation homes in front of the villas!! Why tell people they have them! Then we got a sales rep from ***!

He was rude, and talked so much about his life we were just exhausted listening to him!We attended a wine and cheese out they were hosting and one of the managers that we had complained to about no ocean view made the rude statement that (It wasn't to far for you to walk was it)

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Anonymous
#184507

what are you wanting for free?

Festiva Rep
#181779

I am sorry to see you had difficulty at your presentation. We are very concerned with customer service and would like the opportunity to address any issues you may have had. Please send your contact information to comments@festiva.travel and we will have someone contact you.

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