Festiva - Wasted my time
I received a phone call stating I'd won a grand prize either vacation in Florida, 26" TV or $25,000. To redeem I had to attend a 2 hr presentation at Festiva Blue Ridge in Banner Elk, NC. The person that called asked if I was married and I said no I'm separated and that my relationship status had changed since I supposedly entered their drawing. She asked if my income was over $55,000 annually and if I was over 28 years old. I said yes to both which according to her made me eligible to attend the presentation and receive one of the grand prizes. So an appointment was made for my presentation. When I arrived for the presentation the lady at the desk asked if I was married. I said no I'm separated. Well she said my husband had to be with me to do the presentation. I told her that the person on the phone told me I was eligible to attend. The lady at the desk said no I had to be legally separated or divorced. So I was given a toll free number to call to talk with a manager and that if the original person on the phone misrepresented the terms I would be sent a scratch off ticket to determine which prize I'd won. I called the toll free number from the parking lot of the resort and spoke with a manager. She stated she would go back and listen to the original recording and would call me back by 6 PM that day. Well that was last Friday and I've received no phone call and nothing in the mail.
A huge waste of my time and energy to drive to Banner Elk and deal with these inept people. So to anyone who hasn't had the timeshare experience they are a black hole that will suck you dry with maintenance fees and special assessments, been there, done that, not doing it again. So actually I'm feeling fortunate that I didn't have to sit through their 2 hrs of *** to receive my 'grand prize'. At least, Wyndham Resorts honored their freebies for sitting through the presentation.
I'll be staying away from Festiva since they can't even return a phone call. And my suggestion to anyone else is to use extreme caution if you decide to deal with these folks.
Review about: Festiva Vacation Ownership.