1.4
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
0 comments

I have been trying to get just a weekend get away using my points with festiva, but they are always booked! Today they give me a call and say, "It's your lucky day, as a festiva owner. You have been chosen for a 5 day, 4 night get away, what location would you like to visit?" When I asked how much, they said it's just $99.00 and you have 18 months to use it.

Well, I have 6000 points, how about you let me use some of them? If I don't find a time I can go, I'm going to loose 3000 of them. Every time I look for a weekend or even a week that is convenient to me, they are booked solid. When I call and pretend to be looking for the same week, they have plenty of availability.

I can't believe they had the audacity to ask for $99?

My advice - if you are thinking about buying in - RUN!

Sonya Davis

Very Unhappy Owner!

Reason of review: Not as described.

Monetary Loss: $20000.

Preferred solution: Full refund.

I didn't like: Deceieptful they sell you on vacations but no availibilty.

Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like