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1.8 Based on 54 reviews
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  • Customers like
    • Location 5
    • Parking 4
    • Customer service 3
  • Customers don't like
    • Lies 6
    • Customer service 6
    • Time wasted on phone lies 5
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Recently spoke with an employee that is high up in the company (corporate level) who said they are in the process of being bought out.Apparently with all the complaints and allegations they cannot afford to keep up the charades. This will give them the opportunity to get a good return before the Attorney General comes in and shuts them down for good. This is just a warning to those who got maintenance bills in that mail recently.SELL IT BEFORE... Read more

Was this review helpful? 4 1

Just found my fee billing from 2015. New fees for one resort have increased by 29.5% in one year. This company is a rip-off organization just like KGI. DO NOT GET INVOLVED IN ANY WAY. NO SAVINGS WHEN ALL COSTS ARE INCLUDED. We have dealt with a number of other timeshare companies and with a number of timeshare resorts and have never had such unwarranted increases. This is more than triple any other increases. Other large increases we... Read more

Was this review helpful? 2 0

We were recently in Charleston, SC and we were approached to do this quick timeshare in exchange for tickets to a horse drawn carriage, and to visit a plantation. We thought it was worth a few hours for $150.00 worth of free stuff. We sat through 2 hours of the presentation which of course, always sounds to good to be true. After we visited the property and spoke to the salesman we realized it wasn't for us. Then as we were leaving, another... Read more

Was this review helpful? 3 0

I am not happy at all with my experience!! i ended up paying more for.my stay because i was told i could use the cc of.my mother as we both use it. as well as the waterpark would be free for my children to use as they please! Also additional disney tickets would be $50-60 and not.to.purchase elsewhere as they would ne ...the same *** proce i paid for them at the resort!!so not happy!! If theey cared about their customer they would be straight up... Read more

Was this review helpful? 1 0

Stayed at this location with my husband and child. The first room was VERY NASTY. There were stains on the carpet...the tub had rust in it the televisions were so out of date...I was afraid to sit on the OLD..NASTY SOFAS. We did complain and they moved us to a nicer room...but the water never got hot. The resort needs a complete REMODELING. We will not go back there. The staff was great the 2nd room was clean but why not put us in that... Read more

Was this review helpful? 2 0

I am a previous employee. I have never been more glad to leave a job. It was an emotional test to have to listen to what I can only assume are innocent, good people telling me they are in so much debt that they cannot afford medical care because of a TIME SHARE . I hated telling people there was nothing we could do and there really was absolutely nothing. Strict orders from management kept any helpful info out of our ears. It got worse the... Read more

Was this review helpful? 4 0

Went on vacation with Family..first room was old..musty..coroded and stunk and they changed it..next the lady called us and booked us for a time share tour ..so we accepted ..got up early and drove there..we got there and the lady said we r not showing properties today..lied to us and said have a good day..really!! Unacceptable..bad service and never even thought any more about it..Maintenance service is the best thing goung for this place..I... Read more

Was this review helpful? 2 0
  • From mobile
  • Mar 17
  • #811656

Nothing but a *** to rip people off jurk u around to get your money....it will come back on them.

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PABll owners at Peppertree Atlantic Beach are locked-out of their units due to sub-standard construction and accelerated wear/deterioration (search for contractor's report to the city building inspector). Festiva and their parent company, Zealandia Holding Company, refuses to communicate with PABll owners. I've requested they accept my paid-off deed back (free!) due to the city-ordered lock-out and suspension of trading by RCI. I've lost all... Read more

Was this review helpful? 3 0

I brought Festiva Adventure club while on vacation in myrtle beach t 5 yrs. ago have never been able to book a trip anywhere I would like to go. Every time I tried to book in Florida no availability. I simply want out!!!!!! Is there anyone out there who has successfully managed to get from underneath Festiva Adventure club. Please let the rest of us know. WARNING If you are looking to purchase a timeshare stay away from this company. Im in... Read more

Was this review helpful? 2 0
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