Festiva

We purchased at Ellington about 12 years ago. They sold me a lifetime platinum reward, but I've never been able to use it.

When you ask about it, they deny any knowledge of it. They promised me a lifetime, 40 years of golf discounts on this course. They sold the property off and now there's no more golf. I can honestly say that in the 12 years I've owned this, I've never met a satisfied owner, and I've had 2 offers to give me their points.

Maintenance fees are crazy for a 1-star property at best. I went to Orlando once and the fire alarm was duct-taped to the wall. The doors wouldn't open; there were so many code violations. They actually tried to sell me more points.

I asked the guy, 'Would you stay in this dump?' He said no, he trades the points for RTX. I live in NC, where their home office is located.

I'm asking the Attorney General to investigate them. I just want to get away from these crooks.

We do not recommend Festiva Resorts to anyone. Originally, we had been owners of another timeshare that we had a designated week every year.

When it was purchased by Festiva, it was converted to a points system. This is when all our problems began. It is impossible to book partial weeks, much less entire weeks, using our points. Of course, they told us we did not have enough points to do the things we wanted.

They force you into required members meetings which were just more high-pressure sales presentations that last hours! All they want is for you to spend more money for upgrades you dont need. You almost feel like a hostage at these meetings that drag on all day long! They promise you gift cards at these meetings, which we have never received.

Theyve misrepresented almost every aspect of our timeshare contract and now our children are worried because they will be obligated to take over the ownership. They told us we could go travel anywhere at anytime in the Festiva organization. Absolutely not true! They will say things like You can use your points to purchase products such as computers and iPads or You can save up your points and cash them in for a family trip to Disney World we have learned that these are all lies!

They even told us our timeshare was an investment and we could make money. Just plain dishonest!

My wife and I were manipulated byFestiva salespeople to upgrade our timeshare with them,over and over,to get to somemagical owner-level,where we would finally have access to services and properties we were promised years before.We were tricked out of thousands of dollars and lied to aboutlowmaintenance fees that have gone from $950 to over$2800!Not to mention more fees to do with everything reserving properties.Selling a long term vacation contract to a70+year old is a scam at best.But they have a great plan just for you!And dont worry,if you invest enough,they offer you a death clause,for another exorbitant fee,about $7000 extra.Weve thrown away so much money paying tobank points,we couldnt use,and lost thousands of points ,STILL ,paying maintenance fees on them!Lack of availability,selling us vacations we would never be able to use and a financial burden that will long outlive us.Our retirement vacation dreams have been a nightmare with Festiva.