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Everytime we have tried to get specific dates even months in advance it was not available not even close to when we wanted. Also when we got our first maintenance fee bill it is not what we went over in our contract. When we originally signed up we were going to Disney...
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2.0
#1404345
They are fraudulant, everytime you turn around they have a fifferent excuse to why you cant get dates you need months to a year in advance. Their maintenance fees were raised from the contract the first time paying them. I call customer service she states i know we...
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#1404331
For a fixed time share in kissimee Florida through festiva the amount of frustrating is not worth the price to get one of those (Every odd year is my time share) Even though i have finally paid off my timeshare, the maintenance fees keep going up every year. I started...
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#1399696
I have tried to get some information at no avail. I was unable to attend the annual business meeting held at Peppertree Resort in Atlantic Beach last weekend, however I would like to voice my concerns as a owner for over 25 years. Recently hurricane Florence did damage...
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1.9
#1399622
I booked a vacation for August but had to cancel because of an illness. I had to pay the extra charge for the dates to be changed and I paid for travel insurance. I booked the vacation for October 5th-8th. I spoke to Samantha Young and told her that I doubt my husband...
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1.5
#1378717
These people call at least four times a week they always want to set up an appointment to do just about anything. I always raise the maintenance fees every year plus they get Special assessments all the time. I hate them I enjoy my timeshares but they never leave you...
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Anonymous
applebe22

Most of the time it's simply to update you on recent law changes and make sure you're aware of how they will affect you. That's the new law, they are required to update you on...

#1366708
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Festiva - Nasty Rooms!

Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
Festiva - Nasty Rooms!
I would rather sleep on the beach than in this nasty room. And to top it off this was the showcase property for the presentation. Stay Away from this company! We complained and they refused to do anything about it. No refunds
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Value for money
Website
#1364300
I bought a "sampler" package from Fantasy World - Now called Festiva Getaways. My first week was the 2 bedroom condo at Fantasy World in orlando and my second week was anywhere in the world that Interval International had. THEY PULL A BAIT AND SWITCH. My first week was...
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2.6
I liked
  • Good locations
I didn't like
  • Not what was promised
  • Horrible customer service
  • Eventual scam
#1343033
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Festiva - Fraud

Need help, paying monthly payments and unable to use everything they promised
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1336275
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Festiva - Let me out of the maintenance fees

Festiva lies to make a sale. We have been a part of them for over 10 years and have not been able to use it once. Total waste of time and money. I understand I can hire a lawyer and sue them for fraud. I just want out.
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1334272