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I bought a "sampler" package from Fantasy World - Now called Festiva Getaways. My first week was the 2 bedroom condo at Fantasy World in orlando and my second week was anywhere in the world that Interval International had. THEY PULL A BAIT AND SWITCH. My first week was...
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2.6
I liked
  • Good locations
I didn't like
  • Not what was promised
  • Horrible customer service
  • Fantasy world 2 facility
#1343033
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Festiva - Fraud

Need help, paying monthly payments and unable to use everything they promised
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1336275
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Festiva - Let me out of the maintenance fees

Festiva lies to make a sale. We have been a part of them for over 10 years and have not been able to use it once. Total waste of time and money. I understand I can hire a lawyer and sue them for fraud. I just want out.
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1334272
I have been trying to get just a weekend get away using my points with festiva, but they are always booked! Today they give me a call and say, "It's your lucky day, as a festiva owner. You have been chosen for a 5 day, 4 night get away, what location would you like to...
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1.4
I didn't like
  • Deceieptful they sell you on vacations but no availibilty
#1318752
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Festiva - Fraud

I was charged another $350.00 one month after my trip and now they seem to have lost all of my info. I had to contact my bank to stop the transaction.
#1314927
Why have you not called your congress person to get something stated against Timeshare rip offs instead of just complaining. Get the Government involved. If someone would start documenting all these problems maybe we could help others. Yhis so bogus to the consumer and...
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Anonymous
Bubba

Yet I'm sure you continue to do timeshare presentations to get discounted stays.. you're a timeshare gypsy.

1.0
#1300982
We have had so many issues and up until 7 days before the trip I was going to cancel. The confussion was crazy and thats not the half of it. I was told one thing when it was tottaly the opposite. The lady was VERY rude and kinda downgrading. I ended up having to pay...
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#1292980
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Festiva - Liars

Lied about maintenance fees when purchased. Have never been able to use and reservations since becoming a member in 2014, but hound me for fees. Refused to pay maintenance fees in 2016, they turned over to Zelandia Capital with a $ 200 + fee. Paid but again never able to use. Now owe maintenance fees + Zelandia who hounds me via phone call everyday. Taking legal action now.
#1285642
We owned 2 weeks at The Sandcastle Resort in Provincetown,MA. They allowed a salesman from Festiva Resorts to come and speak to and try to get owners to trade their weeks to them, for points. We were taken in by him, paid the fee and took the points and gave up our...
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1.5
Provincetown, Massachusetts
#1267560
Bought at Peppertree Atlantic Beach. III back in 1993 because of the location. Loved going there every August. Upgraded to points with Equivest and still no problems getting the week in August I wanted. Along comes Festiva showing how they were going to refurbish all...
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Atlantic Beach, North Carolina
#1265470