Inquiry into renting timeshare (week owner Phelps) at Ocean Club unit 112 week 25

I would like to advantage renting the subject unit and week at Ocean Club in Mrytle Beach, SC for this year's reservation under Terry and Barbara Phelps. Unable to use and would like to recoup fees paid. Thanks
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ID
#4577119 Review #4577119 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
New Reviewer

Festiva - Review in Hotels and Resorts category from Munkebo, Fyn

Festiva - Review in Hotels and Resorts category  from Munkebo, Fyn
Cannot pay a Bill you have sent and need a way to pay internationally through the bank? Please give me correct information this time???
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ID
#4575961 Review #4575961 is a subjective opinion of poster.
Location
Munkebo, Fyn

Unsubscribe

you NOT the company I want to do business with or have any affiliation. my regrets that the name itself is offending and I should have backed away before it started. please unsubscribe my name and information from your files, and please do not contact me now and in the future. please confirm understanding my request, and cease further contact. Thanks

User's recommendation: none, their choice but not recommended.

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ID
#4577114 Review #4577114 is a subjective opinion of poster.
Location
Fayetteville, North Carolina

Non use

We have had this over 29 years and have been able to use it 1 time for 1 week..awfully expensive vacation!!! Biggest waste of money we have ever been dealta scam company all the way.. told to reserve a year in advance..tried that and that was too far in advanceany less and there is no availabilityhighly disgusted with Festiva.

User's recommendation: DO NOT get sucked in!!! Not worth it!!

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ID
#4387658 Review #4387658 is a subjective opinion of poster.
Location
Heber Springs, Arkansas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

To ispeak to customer service

I could not get ahold of anyone. The phones had been turned off for the day do to high volume of calls
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ID
#4274688 Review #4274688 is a subjective opinion of poster.
Pros
  • Love the location
Cons
  • Not being able to use my vacation
Preferred solution
To book my vacation

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New Reviewer

False promises made by Festiva Resorts

We do not recommend Festiva Resorts to anyone. Originally, we had been owners of another timeshare that we had a designated week every year. When it was purchased by Festiva, it was converted to a points system. This is when all our problems began. It is impossible to book partial weeks, much less entire weeks, using our points. Of course, they told us we did not have enough points to do the things we wanted. They force you into required members meetings which were just more high-pressure sales presentations that last hours! All they want is for you to spend more money for upgrades you dont need. You almost feel like a hostage at these meetings that drag on all day long! They promise you gift cards at these meetings, which we have never received. Theyve misrepresented almost every aspect of our timeshare contract and now our children are worried because they will be obligated to take over the ownership. They told us we could go travel anywhere at anytime in the Festiva organization. Absolutely not true! They will say things like You can use your points to purchase products such as computers and iPads or You can save up your points and cash them in for a family trip to Disney World we have learned that these are all lies! They even told us our timeshare was an investment and we could make money. Just plain dishonest! User's recommendation: Run.... don't buy!
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ID
#3857927 Review #3857927 is a subjective opinion of poster.
Location
Asheville, North Carolina
Pros
  • Few times we got to stay there were nice
Cons
  • Deceived and lied to
  • Can stay there for less if not an owner
  • Forced sales meetings
Preferred solution
We would like to get out from !er this time share! We do not like the idea of leaving this to our children to have to deal with.
New Reviewer

Expose our experience with Festiva’s practices to alert others

My wife and I were manipulated byFestiva salespeople to upgrade our timeshare with them,over and over,to get to somemagical owner-level,where we would finally have access to services and properties we were promised years before.We were tricked out of thousands of dollars and lied to aboutlowmaintenance fees that have gone from $950 to over$2800!Not to mention more fees to do with everything reserving properties.Selling a long term vacation contract to a70+year old is a scam at best.But they have a great plan just for you!And dont worry,if you invest enough,they offer you a death clause,for another exorbitant fee,about $7000 extra.Weve thrown away so much money paying tobank points,we couldnt use,and lost thousands of points ,STILL ,paying maintenance fees on them!Lack of availability,selling us vacations we would never be able to use and a financial burden that will long outlive us.Our retirement vacation dreams have been a nightmare with Festiva. User's recommendation: Don’t waste your retirement vacation dollars on this company.
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ID
#3358109 Review #3358109 is a subjective opinion of poster.
Location
Lenoir, North Carolina
Loss
$25000
Preferred solution
We want cancellation of the contract to stop spending money on maintaince fees for vacations we’ll never take

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ID
#3489209 Review #3489209 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Unethical