Product: Festiva Vacation Package Clear all filters (8 of 8 reviews match)
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First off i was on the phone with festiva from March 19th until March 30th daily to get my car reservation corrected. Long story short i was told a different LIE everyday. We get to the Orlando and it's a issue to refund my money for the rental car. I finally speak...
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Product
Festiva Vacation Package
#1229440
We arrived in Myrtle Beach Festiva Ellington for our trip only to find we were staying somewhere else. We were routed 45 minutes away to a very rundown Peppertree Ocean Club resort. We were told if we were late for the presentation or did not show we would be charged...
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Anonymous
Jay

Did they just take your credit card info or did they hold a certain amount on card til you attended the sales pitch

Anonymous
Amy Ford

All of the properties are run down and poorly kept. I have been stuck paying $1200 maintenance fees for years to stay in a run down Redroof Inn type accommodations. I have eve...

Product
Festiva Vacation Package
#1011946
They called sold me a trip to Charleston, SC . The person kept offering me incentives when I told him I wasn't interested. He put me on hold, talked to 'management' and offered me The Harbor View Inn. I finally said okay. They charged me $249 for the trip then called...
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Product
Festiva Vacation Package
I didn't like
  • Poor customer service
#981184
She told me to hope for the best and maybe my husband would be able to travel at a later date. Evidently Festiva needs my money more than I do !! I have had nothing but bad experiences with this company. They lie about everything. DO NOT get involved with this...
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Anonymous
Anonymous

Good luck with getting out. I would if I could, but spent $11,000+ in 2014. They gave me a gift card for a free visit to Orlando. When I finally took the opportunity to loo...

1.0
Product
Festiva Vacation Package
I didn't like
  • Time wasted on phone lies
  • Booking policy
  • Customer service
#846563
I have owned with Festiva for over 10 years. I have had nothing but good responses to reservation requests. I have found the customer service representatives to go out of their way to accommodate my vacation requests. Like any time share/vacation club it is always...
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Anonymous
Steve

You are one lucky person to get anything. We have been members since 2009 and never have been able to get anything we want. Festiva tells lies to get you hooked and you are st...

Anonymous
Anonymous

You must be a Festival employee or you booked your resort a year out.

4.5
Product
Festiva Vacation Package
I liked
  • Professionalism
#843340
Festiva is offering a promotion to view their New Orleans Hilton Riverside resort, but the package is only available to married or "cohabiting" prospects. I booked this package to take my family on a vacation and I meet all of the requirements except that I'm...
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Anonymous
Ex Festiva Rep

The presentation is a timeshare sales pitch. The sales reps lose money if their sales figures are too low, so they are not interested in touring single parents who make less t...

Anonymous
Clt

It says \"No single men\", \"married couples\", \"cohabitating couples\". Single women can buy if you qualify with the 50k annual income. I booked for myself (i\'m divorced) a...

Product
Festiva Vacation Package
#301172
Festiva is THE WORST! ----- DO NOT GET INTO A CONTRACT WITH THESE PEOPLE!----- - Bonus points never allowed to redeem - Sign-up bonus points taken - Never any room where we want to go - Customer service is a joke - A genuine waste of money - You will inevitably...
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Anonymous
Scott Patterson

I can\'t cancel a contract I signed less than two weeks ago and possibly not get a refund.. my contract number is 352974

Anonymous
Thes***y

We unfortunately signed a contract with Festiva, and now after multiple attempts to cancel they are threatening to send our account to collections unless we make payment arran...

Product
Festiva Vacation Package
#221084
Paid our deposit for one place, was confirmed for another place to stay for our presentation, then was told to to the welcome center 25 miles away to get our package to only be sent to another place for a presentation. We were promised a pleasant stay at one resort,...
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Festiva Rep
Festiva Rep

I am sorry to see that you had issues with your tour. Please send your contact information to comments@festiva.travel and I will have a manager review your account.

Product
Festiva Vacation Package
#200217