Product: Festiva Customer Care Clear all filters (7 of 7 reviews match)
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We got there before 11:00 am were greeted and went into a room where a nice man gave a very good presentation about Festiva properties. We were introduced to Mr. Newcome who took us t his desk and talked to us about your timeshare properties We told him we already...
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Anonymous
Bill Bledsoe

You didn't finish your sentence. Please finish it.

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Festiva Verified Representative

Mr. and Ms. Bledsoe, Thank you for taking the time to share your experience. While we prefer to receive communications from customers describing how wonderful their experience...

Product
Festiva Customer Care
#1130732
After the the tour they want to sell sell sell and then they bring in a 3rd person which is the closer who offers all kinds of deals and prices and don't forget LIES!!!!!! They tell you they have to run your credit and they they need a down payment in actuality your...
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2.2
Product
Festiva Customer Care
I liked
  • Condo set up
  • Front desk attendants
I didn't like
  • No washer dryer like advertised
  • Dirty carpet
  • Tour
#1055756
I then contacted the BBB of North Carolina and the could getno response either. They suggestedI contact the Attorney General of N.C. Which I did and the contacted Festiva. If course the denied any wrong. I would suggest there needs to be a class action suite filed...
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Product
Festiva Customer Care
#1016093
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Festiva Customer Care Review

This is the worst company I have ever in my 60 years dealt with. They are not willing to work with anyone on fees. They extort funds, charge late fees and are rude when you call them. They try and deflect consumer anger back on the caller. DO NOT BUY FROM THEM DO NOT TOUR. RUN THE GIFT IS NOT WORTH THE HAVING TO DEAL WITH ***!!!
1.0
Details
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Staff
Value for money
Product
Festiva Customer Care
#886402
They lied that I would NEVER have to pay interest. They reassured me that I could use it in the Cribbean only to learn there was an additional membership fee necessary to utilize their timeshare in Tortola at Long Bay. I had specifically asked about any additional or...
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nikalseyn
nikalseyn

I don't understand how or why your credit score dropped by 100 points because you bought a timeshare. That aside, now you know why timeshares are run by scam artists. The peop...

Anonymous
Pulltype

You are writing to the wrong people. Dispute these charges and postings with the credit bureaus. There are plenty of ads on this same page for help in getting rid of these t...

Product
Festiva Customer Care
#445836
Festiva - Terrible members services
This is the second time in the brief time I have been a timeshare owner with this company and on both occasions they have failed to call me back with any solution what so ever. The managers do not care to solve any issue once you have signed on the dotted line. I...
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Nextone
Nextone

Have you tried the online reservation system? You do not have to speak with anyone.

Anonymous
randy

if you think these complaints are bull ....or if you are anyway thinking of buying into Festiva Resorts FIRST TRY CALLING THEIR CENTRAL RESERVATION NUMBER TO BOOK A RESERVATIO...

Product
Festiva Customer Care
#378907
Festiva,keep on billing about 320$ on top of 850$ annual maintainance fee that laready doubled since I purchased timeshare at Festiva resort,this is 4 payment asked by Festiva to cover their losses,or for owner who did no pay rent or lost rent as it was explained in...
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Anonymous
Mcannell

I paid a company to take my timeshare off my hands. It cost me about $3000 but at least now I\'m out of those annual maintenance fees and special assessments. Good luck.

Anonymous
Denise

Unforntunately I was pressured into buying from Festiva after they told me they would sell my other time share (they did not). They have not went up too awfully bad on the mai...

Product
Festiva Customer Care
#319836