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2.0 Based on 50 reviews
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  • Customers like
    • Location 5
    • Parking 4
    • Customer service 3
  • Customers don't like
    • Lies 6
    • Customer service 6
    • Time wasted on phone lies 4
  • From mobile
  • Festiva
  • Mar 17
  • #811656

Nothing but a *** to rip people off jurk u around to get your money....it will come back on them. Add comment

Resolved

PABll owners at Peppertree Atlantic Beach are locked-out of their units due to sub-standard construction and accelerated wear/deterioration (search for contractor's report to the city building inspector). Festiva and their parent company, Zealandia Holding Company, refuses to communicate with PABll owners. I've requested they accept my paid-off deed back (free!) due to the city-ordered lock-out and suspension of trading by RCI. I've lost all... Read more

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I brought Festiva Adventure club while on vacation in myrtle beach t 5 yrs. ago have never been able to book a trip anywhere I would like to go. Every time I tried to book in Florida no availability. I simply want out!!!!!! Is there anyone out there who has successfully managed to get from underneath Festiva Adventure club. Please let the rest of us know. WARNING If you are looking to purchase a timeshare stay away from this company. Im in... Read more

Was this review helpful? 2 0

I tried many times by phone and internet to book a vacation in St Augustine, Daytona or Ormond Beach. Nothing available so I called RTX. Booked 3 night, 4 night at Ocean Gate in St Augustine. had to use over 3,000 points and $117 for a property that Festiva is suppose to manage. you would think that if the days were available with RTX then it would be available with the company that owned the property. after paying over $2,000 in dues then you... Read more

Was this review helpful? 3 1

Me and my wife attended a presentation last week with Festiva. We didnt tell the representative that we have owned a timeshare the past 20 years. (none of their business) Everything the rep told us was a complete lie, they claimed we could always get rooms(any season, any size unit and that they had the lowest maintenance fees around. After searching for the company online you can see that they are a bunch of liars that have nothing better to do... Read more

Was this review helpful? 3 0

Festiva has recently taken over time share management of Kosmos Bros time share operations for stays etc but elimated the written benefit of owner of FantasyWorld Two stipulating that because of ownership I am entitled to free green fees "whenever" I am Central Fla. My dispute presented to Festiva management was met by new owner not responsible rationale. This is their response although presented with a written document with my contract no.... Read more

Was this review helpful? 1 0
  • From mobile
  • Festiva
  • Feb 16
  • #791286

They are the worst company for customer relations they are always playing the blame game between employees, they never return phone calls or emails cant wait to get rid of timeshare what a rip off Add comment

If you looking at purchasing a Time Share, do not I repeat DO NOT purchase a Festiva Time Share. The lie to you in the presentations. They tell you that you can sell a week back for cash to help pay for Mtnc Fees, that is a lie! they tell you that you can exchange into the RTX for no extra cost, that is a LIE! My husband and I wish we would have NEVER purchased our Time Share thru Festiva. Read more

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Resolved

Festiva/whoever owns Peppertree Atlantic Beach Phase ll have refused to accept my deed back - FREE. They can have it - and my money - I WANT OUT! Their buildings were built to *** standards and are falling apart. Owners and management of the resort refuse to respond to any inquiries. They refuse to post any up-to-date info about repairs. All I want to do is give up my deed and be done with this piece of s*^$# resort. PABll HOA - please declare... Read more

Was this review helpful? 3 0

A mess! Lost 4000 points with Festiva Resorts. Were told we could bank points but today found out we lost 4000 on December 31st because you must use or move within 2 years. Never told that in our sales presentation and I will have to go back and look at fine print in paper work to see if it is there. We feel like we have had thousands of dollars stolen from us. Rep said there was nothing they could do. I emailed customer service and will be... Read more

Was this review helpful? 3 0
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