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1.8 Based on 54 reviews
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  • Customers like
    • Location 5
    • Parking 4
    • Customer service 3
  • Customers don't like
    • Lies 6
    • Customer service 6
    • Time wasted on phone lies 5
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We were recently in Charleston, SC and we were approached to do this quick timeshare in exchange for tickets to a horse drawn carriage, and to visit a plantation. We thought it was worth a few hours for $150.00 worth of free stuff. We sat through 2 hours of the presentation which of course, always sounds to good to be true. After we visited the property and spoke to the salesman we realized it wasn't for us. Then as we were leaving, another... Read more

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I am not happy at all with my experience!! i ended up paying more stay because i was told i could use the cc mother as we both use it. as well as the waterpark would be free for my children to use as they please! Also additional disney tickets would be $50-60 and elsewhere as they would ne ...the same *** proce i paid for them at the resort!!so not happy!! If theey cared about their customer they would be straight up... Read more

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Stayed at this location with my husband and child. The first room was VERY NASTY. There were stains on the carpet...the tub had rust in it the televisions were so out of date...I was afraid to sit on the OLD..NASTY SOFAS. We did complain and they moved us to a nicer room...but the water never got hot. The resort needs a complete REMODELING. We will not go back there. The staff was great the 2nd room was clean but why not put us in that... Read more

Was this review helpful? 2 0

I am a previous employee. I have never been more glad to leave a job. It was an emotional test to have to listen to what I can only assume are innocent, good people telling me they are in so much debt that they cannot afford medical care because of a TIME SHARE . I hated telling people there was nothing we could do and there really was absolutely nothing. Strict orders from management kept any helpful info out of our ears. It got worse the... Read more

Was this review helpful? 4 0

Went on vacation with Family..first room was old..musty..coroded and stunk and they changed the lady called us and booked us for a time share tour we accepted up early and drove there..we got there and the lady said we r not showing properties today..lied to us and said have a good day..really!! Unacceptable..bad service and never even thought any more about it..Maintenance service is the best thing goung for this place..I... Read more

Was this review helpful? 2 0
  • From mobile
  • Mar 17
  • #811656

Nothing but a *** to rip people off jurk u around to get your will come back on them.

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PABll owners at Peppertree Atlantic Beach are locked-out of their units due to sub-standard construction and accelerated wear/deterioration (search for contractor's report to the city building inspector). Festiva and their parent company, Zealandia Holding Company, refuses to communicate with PABll owners. I've requested they accept my paid-off deed back (free!) due to the city-ordered lock-out and suspension of trading by RCI. I've lost all... Read more

Was this review helpful? 3 0

I brought Festiva Adventure club while on vacation in myrtle beach t 5 yrs. ago have never been able to book a trip anywhere I would like to go. Every time I tried to book in Florida no availability. I simply want out!!!!!! Is there anyone out there who has successfully managed to get from underneath Festiva Adventure club. Please let the rest of us know. WARNING If you are looking to purchase a timeshare stay away from this company. Im in... Read more

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I tried many times by phone and internet to book a vacation in St Augustine, Daytona or Ormond Beach. Nothing available so I called RTX. Booked 3 night, 4 night at Ocean Gate in St Augustine. had to use over 3,000 points and $117 for a property that Festiva is suppose to manage. you would think that if the days were available with RTX then it would be available with the company that owned the property. after paying over $2,000 in dues then you... Read more

Was this review helpful? 3 1

Me and my wife attended a presentation last week with Festiva. We didnt tell the representative that we have owned a timeshare the past 20 years. (none of their business) Everything the rep told us was a complete lie, they claimed we could always get rooms(any season, any size unit and that they had the lowest maintenance fees around. After searching for the company online you can see that they are a bunch of liars that have nothing better to do... Read more

Was this review helpful? 3 0
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