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I was told that the 3 night 2 day hotels were 4and 5 stars come to find out they are only 2 and 3 stars what is the advantage if staying in a broke down hotel. I've been calling Festiva Sc where I purchase thus Platium package from Trevor over the last three days no one have not call me back.

They get your money fool you into one thing and give you so wRching else. It's all a gimmic to get you in.

I want my $995 back.

Reason of review: Poor customer service.

Location: Jacksonville, Florida

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Festiva

Hi Anonymous,

Thanks for sharing. I'm sorry you had a less than satisfactory experience; we work very hard to provide our members with great experiences. Please contact MemberSolutions@***.com with your name, contact information and either a member ID or contract number so we can get started working with you toward a solution.

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