Contact Festiva Customer Service
Festiva Phone Numbers and Emails
Toll-Free Number:
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(866) 933-7848FAC Member Service
Customer Service:
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(888) 382-4386Escapes Member Services
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(855) 411-9335Festive Week Owners
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(866) 897-2755KGI Member Services
Festiva Emails:
Contact Information
Festiva Website:
Festiva Help Center:
Corporate Office Address:
Summary of Festiva Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Festiva?
Product/ Service Question:
- “Book a trip”
Staff Question:
- “To speak to customer service”
Request for Information Question:
- “Got a letter need to talk”
- “About my package”
- “Confirm reservation”
Shipping and Delivery Question:
- “My order not received”
- “Amount deducted but product not yet delivered”
Payments and Charges Question:
- “Payment”
- “Bill”
Account Question:
- “Can't Login”
- “Cant access my account”
Employment Question:
- “Payoff”
- “For my tax form i moved out of state still dont have them as a ex employee in murrells in lnlet sc”
Activation/ Cancellation Question:
- “Cancelling myrtle beach”
- “Cancel my reservations”
Cards Question:
- “Lost credict card”
Return/ Replace Question:
- “Change reservation”
Other Question:
- “Bank points”
- “Maintenance fees”
- “Plan vacation”
About
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Festiva is a family of boutique interval ownership resorts in the most favorable locations throughout the USA and Caribbean. The company was founded in the year 2000. Festiva is one of the most successful privately owned vacation ownership companies in the United States. At the present time, the company operates 24 resorts and four Cruise Club destinations. The company also offers many new features, such as a password-protected section for the owners, downloadable color season calendars for each resort, reservation windows, cancellation policies, an enhanced media section and more.
Festiva has recently acquired the Equivest Vacation and Travel Club Inc. the company also owns the assets at resorts which formerly belonged to Peppertree Resorts Ltd.
Festiva is ranked 371 out of 1972 in Hotels and Resorts category
USA, Worldwide
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