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  • Customers like
    • Location2
    • Customer service2
    • Savings1
  • Customers don't like
    • Customer service4
    • Lies3
    • Time wasted on phone lies3

  • Jul 21
  • Hotels and Resorts
  • Ozark, Missouri
  • Festiva Staff
  • 1
  • 1
  • 6
  • REVIEW RATING 3/5

Was threatened and lied to and cost me over $100 for nothing that should have evolved me. Would like someone to reach out and explian how employees can get by with doing this to people. Read more

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  • Jul 18
  • Hotels and Resorts
  • Kissimmee, Florida
  • Festiva Orlando Resort
  • 1
  • 1
  • 73
  • REVIEW RATING 3/5

Total disaster, all lies, I went to Orlando at Fantasy word. Very old buildings, no maintenance , no customer services. My wife is mad with me because the place is a disaster since Festiva bought just some unit there. The we went to high pressure presentation, the manager and the sales person were telling us just lies, the were offering to us the same we already own and the same benefits because... Read more

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  • Jul 18
  • Hotels and Resorts
  • Orlando, Florida
  • Festiva Orlando Resort
  • 1
  • 1
  • 35
  • REVIEW RATING 4/5

Thanks to Festiva, i was able to take several wonderful vacations and build some lasting memories with my brother prior to his passing. I could never have afforded those trips, and they were worth more than any amount of money. We saw him smile through the pain of his treatments for the first time in months when we went to Disney and stayed at their resort. The staff took extra care to meet... Read more

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  • Jul 15
  • Hotels and Resorts
  • Nashville, Tennessee
  • 5
  • 5
  • 125
  • REVIEW RATING 4/5

I am a former employee of Festiva..In September of 2014 a seasoned *** ARTIST joined our dinner party team. Customers were victims of FRAUD. Employees who complained about this misrepresentation were fired or moved. Lies were being told with the blessings of upper management. Please contact your state Attorney General if you made a purchase or upgrade from a traveling team in a hotel and were... Read more

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  • Jul 09
  • Hotels and Resorts
  • Jacksonville, Florida
  • Festiva Adventure Club Platinum Rewards
  • 1
  • 1
  • 75
  • REVIEW RATING 4/5

I was told that the 3 night 2 day hotels were 4and 5 stars come to find out they are only 2 and 3 stars what is the advantage if staying in a broke down hotel. I've been calling Festiva Sc where I purchase thus Platium package from Trevor over the last three days no one have not call me back. They get your money fool you into one thing and give you so wRching else. It's all a gimmic to get... Read more

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  • From mobile
  • Festiva
  • Jun 29
  • by anonymous
  • #658032

Festiva time share is the biggest waste of time and money. They only have a handful of rooms and VERY LIMITED TIMES don't waste your time or money Add comment

  • Jun 28
  • Hotels and Resorts
  • Macungie, Pennsylvania
  • Timeshare Points
  • 1
  • 1
  • 89
  • REVIEW RATING 4/5

Traded my deed at atlantc beach nc. For points. Was told u would always have 2 bdrm. Prime time unit for # of points. 2nd year in a row can t get a room at the beach. They r placing new buyers ahead of established owners. Promise anything to get u to do what they want then u r told u misunderstood. However u can pay more to buy the same level u already owned. Very disappointed. Their practices... Read more

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  • Jun 19
  • Hotels and Resorts
  • Charleston, South Carolina
  • Timeshare
  • 1
  • 1
  • 161
  • REVIEW RATING 4/5

Lies ,excessive fees. Once they they get your money your on your own. Mislead people on rewards and or perks . Resort smells like mold.i wouldn't give me worst enemy a timeshare with this company defiantly lie or try to confuse people with their high pressure sale tactics . Say its and one time offer when in fact it isn't you could go in the next day and get the same deal . I'm surprised they are... Read more

Was this review helpful? 1 1

  • Jun 18
  • Hotels and Resorts
  • Kissimmee, Florida
  • Timeshare Points
  • 1
  • 1
  • 106
  • REVIEW RATING 3/5

I found a did an upgrade and I alrearedy had the benefit to told me I will have I did not know I had it. Besides that they said you can travel with points is NOT TRUE. Sales they are nice for crew you. All lie and want to take advantage of all people. Specially in OrLando. Don't go to presentation. The will try to take your credit card. All al them are not honest all bad people. The rooms are... Read more

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  • Jun 17
  • Hotels and Resorts
  • Dallas, Texas
  • Timeshare
  • 3
  • 3
  • 185
  • REVIEW RATING 5/5

We went to a presentation at Church Street Inn. Salesman said we could opt out any time at no cost. He called the timeshare we owned, got a price, and told us he trading our old timeshare for Festiva's. Paid about $2000 and got a bill from the old timeshare for maintenance fees. Called them and, of course, they knew nothing of a trade. Called Festiva and they knew nothing of an opt out feature.... Read more

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