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  • Customers like
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    • Customer service2
    • Time wasted on phone lies1
    • And poor service1

  • May 13
  • Hotels and Resorts
  • Miami, Florida
  • Timeshare Exchange
  • 1
  • 1
  • 63
  • REVIEW RATING 3/5

Was provided with false and misleading information during a change from Escapes to Festiva!! We were told we could also be able to exchange with RCI along with Disney. At this point in time we are not pleased at all and great loss of money! Read more

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  • May 07
  • Hotels and Resorts
  • Springfield, Massachusetts
  • Timeshare
  • 1
  • 1
  • 92
  • REVIEW RATING 4/5

Too much money for NOTHING! One place we did get to go was disgusting, and was not up to safety codes. Never able to get a booking, and fees just keep going up and up. STAY AWAY!!! We want our money back!!! Talk about a scam, pressured buying and now we're suck with nothing but a hurting bank account and no vacation and then having to pay for other vacations on top of that. We filed with the... Read more

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  • May 04
  • Hotels and Resorts
  • Johnson City, Tennessee
  • 1
  • 1
  • 36
  • REVIEW RATING 3/5

I HOPE ATTORNEY GENERALS ALL OVER THE UNITED STATES SMARTEN UP AND SHUTS THEM ALL DOWN . Read more

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  • May 03
  • Hotels and Resorts
  • Havelock, North Carolina
  • Positive Experience
  • 1
  • 1
  • 69
  • REVIEW RATING 3/5

I have nothing but great things to say about Festiva. The vacations we have taken with our package saved our marriage Read more

Was this review helpful? 1 3

  • May 03
  • Employees and Ex-employees
  • Employee Experience
  • 5
  • 5
  • 160
  • REVIEW RATING 4/5

I worked for Festiva Resorts and I can tell you they lie! That's what they do best, they lie to the people that own,the people that tour and the employees. Festiva give's the resort industry a bad name. I've worked in the timeshare industry for almost 20 years. Don and Butch the owners of Festiva have been involved with other properties going under. People that are that ruthless should be in... Read more

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  • Apr 11
  • Hotels and Resorts
  • Columbia, Missouri
  • Timeshare Presentation
  • 1
  • 1
  • 350
  • REVIEW RATING 4/5

The tour & sales pitch lasted over 21/2 hours with no end in site. I said I'm sorry we have to leave. The salesperson said you can't you are obligated to stay till we are finished. I said no it was supposed to last two hours. She got very angry and said it was a 2 hr min and I won't get my gift & she could have me barred from all Branson tours. I asked to see her boss. While she was gone... Read more

Was this review helpful? 1 0

  • Apr 07
  • Hotels and Resorts
  • Timeshare
  • 3
  • 3
  • 161
  • REVIEW RATING 5/5

They HELD my check for over 2 weeks until they posted a $210.57 charge on 4/2/15 for late fees and interest, then posted my check the very next day on 4/3/15 and will not correct the $210.57, in fact 888-881-8082 Zealandia Capital - Caleb (since there is no number for Festiva) tells me there is no manager available and they can't and won't credit back the fee and interest anyway. I have had so... Read more

Was this review helpful? 1 1

  • Apr 07
  • Hotels and Resorts
  • Timeshare
  • 1
  • 1
  • 121
  • REVIEW RATING 4/5

I want to trade my VV fantasy world 2 unit to interval world. Festiva will not confirm the email sent to them. I now have no week anywhere. When calling them again no one answers. I am out the maintenance fee and have no vacation. Also this year I was told my former fixed week floats. They tried to pass off a out of season week to me. I have made 4 calls so far with no results. As soon as the... Read more

Was this review helpful? 1 0

  • Mar 30
  • Hotels and Resorts
  • Fond Du Lac, Wisconsin
  • Timeshare
  • 1
  • 1
  • 217
  • REVIEW RATING 4/5

We were told that with a special new rewards program that we could recap our maintenance fees by going online if we upgraded to chairman status. We could go on line and spend the total maintenance fees from retailers like Lowes and Target. Our salesman, said that Festiva also had a special program for chairman owners that included renting out our timeshare. He also told us that if we signed up... Read more

Was this review helpful? 0 1

  • Mar 25
  • Hotels and Resorts
  • Savannah, Georgia
  • Tour
  • 1
  • 1
  • 251
  • REVIEW RATING 5/5

We also did the Festiva Adventure Club "tour" at the Church St. Inn or should I say we attended a very pushy two hour sales pitch for a bad product. We got free parking $60.00 aka $20/night, $50.00 Visa card, two greyline tickets and two aquarium tickets, $200 in freebies in total! Festiva is a TOTAL scam! They use very high pressure sales tactics by making you feel like if you don't sign that... Read more

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