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2.0 Based on 50 reviews
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  • Customers like
    • Location 5
    • Parking 4
    • Customer service 3
  • Customers don't like
    • Lies 6
    • Customer service 6
    • Time wasted on phone lies 4

I have spent over $3500 on this program. Never used it, never logged in or anything (in over 3 years of being a "member"). I call today because I was curious what the website had to offer. Well come to find out I owe $400 in annual fee's as well as a $250 activation fee. Go *** yourself!! They will trash your credit in a hurry!! I am half tempted to go back to the office (12 hours from my home) where I purchased this *** from and get some... Read more

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For more than 25 years we have had week 25 at Atlantic Beach in 5B1 which last year was condemned. We opted to go to another unit and was given 19A1 which was condemned due to walkways. I just called to confirm my week as every 7 years the dates change and was told I was going to loose my week. So sorry to tell you this. My unit is fully paid for and my maintenance fee are up to date. I asked if I was going to be moved to another unit and was... Read more

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We had purchased one of their special packages wherein they could get us a hotel room in Nashville at a super rate. They booked us in to the CROSSLAND in Nashville which is a dump, and we found the same conditions as described in other reviews we found on this site. This was in May 2016 We had to pay a pet fee for our dog to stay there, We refused to stay at that hotel and left. The hotel clerk gave us a marked receipt that they were... Read more

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We purchased an owner vacation package. Our vacation is scheduled for June. My husband has been diagnosed with cancer and is having treatments at this time. When I called to cancel my reservation I was told that owner vacation packages are not refundable at all. She told me to hope for the best and maybe my husband would be able to travel at a later date. Evidently Festiva needs my money more than I do !! I have had nothing but bad experiences... Read more

Was this review helpful? 1 1

I have owned with Festiva for over 10 years. I have had nothing but good responses to reservation requests. I have found the customer service representatives to go out of their way to accommodate my vacation requests. Like any time share/vacation club it is always best to book as far in advance as possible especially during peak season at high demand resorts. We are staying at the Shores Resort in Orange Beach Alabama the week of July 4th in... Read more

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We did an exchange to South Carolina. It just so happens my favorite artist Eddie Money was in concert I proposed to my now wife when this song was played. I feel a hunger, it's a hunger That tries to keep a man awake at night Are you the answer? I shouldn't wonder When I can feel you whet my appetite With all the power you're releasing It isn't safe to walk the city streets alone Anticipation is running through me Let's find the keys and turn... Read more

Was this review helpful? 0 3

my son had such a good time on our visit to banner elk. One of many memories we had was at a sushi place in town that had karaoke. that night he sang purple rain by prince. I never meant to cause you any sorrow I never meant to cause you any pain I only wanted to one time to see you laughing I only wanted to see you Laughing in the purple rain I never wanted to be your weekend lover I only wanted to be some kind of friend Baby, I could never... Read more

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My wife and I took a tour in charleston and found it quite nice. The girl that took care of us and was very informed, you could tell she had a ton of training. I highly recommend festiva. We purchased and look forward to having a life of vacations together. I think the first place we will go is banner elk nc. If you have not joined festiva you are neglecting your family. Then after banner elk we are going to the place in orange beach on the... Read more

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My Wife and I both fulfilled our commitment to the hour long presentation and decided shortly after that the program was not for us because we had reasonable concerns about the program in part to the previous reviews submitted online and then the pressure began for us to purchase a package!!..any package but as we were assured there would be no pressure to purchase this was a complete lie!!...the topper was the absolute rudeness of James the so... Read more

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lol... thats funny, my wife and I just went to Charleston, SC for the first time and had Cleveland as our rep. He was nice and charismatic, but its quite obvious they want money. The numbers didn't add up correctly and when i mentioned that i wanted to look up reviews on Festiva, you should of seen the reactions i got from Cleveland. We told them we weren't interested and wanted to check credentials and they quickly claimed to be part of the... Read more

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